Last Updated: December 2025
AI Strategic Trading Systems LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our software and services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, and contact details
- Payment Data: Payment method information processed through third-party payment processors
- License Information: License keys, activation status, and machine identification
- Technical Metadata: System information, usage patterns, and error logs
2. How We Use Your Information
We use collected information for:
- License activation and validation
- Customer support and technical assistance
- Fraud prevention and security
- Regulatory compliance and audit requirements
- Product improvement and feature development
3. Data Security
License Key Protection: License keys are stored encrypted and never stored in plaintext. We implement industry-standard encryption and security measures to protect your data from unauthorized access.
While we implement reasonable security measures, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your information.
4. Third-Party Payment Processors
We use the following third-party payment processors to handle payment transactions:
- PayPal
- NOWPayments
These processors handle your payment information directly. We do not store complete payment card information. Please review their privacy policies for details on how they handle your data.
5. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request deletion of your personal information (subject to legal requirements)
- Request correction of inaccurate information
- Opt out of marketing communications
To exercise these rights, please contact us through the Support page on our website.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time, subject to legal and contractual requirements.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. Your continued use of our services following the posting of revised terms means that you accept and agree to the changes.
8. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us through the Support page on our website.
© 2025 AI Strategic Trading Systems. All rights reserved.